Two teams work in the same office. You are allowed to spend as much time as you want observing them. Then you must choose: Which one will be more successful? That question more and more is drawing the attention of businesses. In this Harvard Business Review article, researcher Sandy Pentland concludes that patterns of communication […]
Before entering the hospital for open-heart surgery, my mother-in-law spoke lovingly to her daughters. “I’ve had a long, wonderful life,” she said. “I have wonderful children. I saw my grandchildren, and even my great-grandchildren. I’m ready for whatever happens.” My mother-in-law, whose name was Fran, never left the hospital, and died Thursday. With her words, […]
We are all salespeople. For example, coaches are trying to sell a system, or new habits, or principles to their team. They’re trying to motivate, teach, reinforce, you name it. Whatever you’re selling, take a look at this article and see if any of these traps are holding you back. Remember, communication is a skill […]